Dear Partners,

Before you list the item to your shop, we would like to let you know below information.All these will be very helpful for our cooperation.

1. We do our best to make sure images are same with the physical products. Whether other products in the illustrations are included, please refer to the packing list.

2. The variations in display settings and lighting conditions may cause slight differences in the actual product's color compared to the images.

3. The proportions depicted in the pictures may not be to scale, so it is advisable to refer to the provided measurements or descriptions for accurate dimensions. We measure the products manually with ruler. A reasonable error with ±1-3cm.

4.Please be aware of allergy before ordering and using.

5.The jewelry is made of alloy and may fade. Please be aware before order. If the color fades after using, we will not be responsible for the return service.

6.Small Parts. Not for children under 3 years old.

7. All stock in UK.The availability of stock is subject to change. We strive to provide accurate information. But please understand that there might be slight discrepancies due to many factors.

Any issue, feel free to contact with us.

Express:

(1)Royalmail Large Letter for less than 2.5cm thickness and weight less than 0.7kg

(2)Royalmail Track 48H (2days) for large than 2.5cm thickness and weight less than 1.3kg.

(3)Hermes Track 2 days for Large than 2.5cm thickness and weight over 1.3kg.

(4)Parcelforce/DPD next day for purchase over £30 in UK general area only.

2.Postage:

(1)Free delivery to the whole country for Royalmail Large letter and Royalmail track 2 days.

(2)For some remote Area, if the parcel weight over 1.3kg, we will charge extra postage. There is an extra postage added automatically when checkout.

Extra postage charge for below area:

Outer Hebrides/Shetland

Northern Ireland

Channel Islands

Scottish Highlands and Islands

Scilly Isles

Isle of Wight

Isle of Man

weight Area	General Area	Outer Hebrides, Shetland	Northern Ireland	Channel Islands	Scottish Highlands and Islands	Scilly Isles, Isle of Wight, Isle of Man
0-1.3kg	£0	£0	£0	£0	£0	£0
1.31-15kg		£6	£5	£8	£6.8	£6.8
15.01-30kg		£20	£15	£24	£22	£22
30.01kg+		£38	£32	£50	£45	£45

3.Tracking and delivery:

(1)Royalmail Large Letter

with tracking number but no tracking details (if reciever said not receive over the delivery time, please contact us with proof to get a solution)

3-6 business days delivery time except weekends and holidays

(2)Royalmail Track 48H

with tracking number and tracking details

2 days delivery time except weekends and holidays

(3)Hermes 2 days

with tracking number and tracking details

2 days delivery time except weekends and holidays

(4)Parcelforce/DPD next day

Next day delivery except weekends and holidays (UK general area only)

Tracking number updates

All orders placed before 10a.m will be processed same day except weekends and holidays. Tracking number will be added to the order same day too except DPD. DPD tracking number should be updated next working day.
Tips:

Parcelforce/DPD next day for purchase over £30 in UK general area only.
UK local warehouse. Dropship to the whole UK country only.

Any questions, feel free to contact us. Email: xhr-dropship@outlook.com